Company Knowledge for Live Answers
Ground live sales answers in approved company documents and websites.
Clopal searches the company’s uploaded documents and approved website content during a live call, then shows the source passages behind the suggested answer.
What is a knowledge-grounded AI sales assistant?
A knowledge-grounded AI sales assistant retrieves information from an organization’s approved material before generating an answer. This reduces reliance on generic model memory and makes important product, policy, and implementation guidance easier to verify.
Search company documents during a live call
Teams upload product, security, policy, and implementation documents to the company library. Clopal finds relevant passages when a buyer asks a related question.
Build knowledge from an approved website
Website intelligence can read public pages on an enterprise-owned domain, separate useful content from navigation noise, and add a finalized knowledge document to the workspace.
Show the source passage behind every live answer
The rep can open the supporting document or website passage and verify the answer before using it with the buyer.
Frequently asked questions
What knowledge can Clopal use?
Clopal supports enterprise document uploads and knowledge generated from approved public websites owned by the enterprise.
Is one company’s knowledge visible to another?
No. Knowledge retrieval is scoped to the authorized enterprise workspace.
Can a rep inspect the source?
Yes. The live guidance experience can show source evidence so the rep can verify the answer.